Privacy Policy
Transparent data practices for WorkoutGo: Fitness Community.
This Privacy Policy informs you of our policies regarding the collection, use, and disclosure of personal data when you use WorkoutGo: Fitness Community (the "Service") and the choices you have associated with that data. WorkoutGo: Fitness Community is provided by HEAOX WELLNESS LLP at no cost and is intended for use as is.
By using the Service, you agree to the collection and use of information in accordance with this policy.
Information Collection and Use
For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information. The information that we request will be retained on your device and is not collected by us in any way.
WorkoutGo: Fitness Community does use third-party services that may collect information used to identify you. Links to privacy policy of third-party service providers used by the app:
Log Data
We want to inform you that whenever you use our Service, in a case of an error in WorkoutGo: Fitness Community we collect data and information (through third-party products) on your phone called Log Data. This Log Data may include information such as:
- Your device Internet Protocol ("IP") address
- Device name
- Operating system version
- The configuration of the app
- The time and date of your use
- Other statistics
Cookies
Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device's internal memory.
WorkoutGo: Fitness Community does not use these "cookies" explicitly. However, the app may use third-party code and libraries that use "cookies" to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.
Service Providers
We may employ third-party companies and individuals due to the following reasons:
- 1To facilitate our Service
- 2To provide the Service on our behalf
- 3To perform Service-related services
- 4To assist us in analyzing how our Service is used
We want to inform users of this Service that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.
Payment Processing and Financial Data
When processing payments through our Services, you provide payment information directly to our authorized third-party payment processors. We do not collect, store, or have access to your complete payment card numbers. However, we may receive limited payment-related information including tokenized payment method identifiers, partial card details such as the last four digits, transaction records with purchase amounts, dates and times, payment method type, and service subscription details. This limited financial information enables us to manage your account, process refunds when appropriate, and maintain necessary transaction records for legal and accounting purposes.
Security
We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.
Links to Other Sites
This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Children's Privacy
These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page.
How to unsubscribe
For iPhone / iPad (iOS):
- Open the Settings app.
- Tap your name / Apple Account at the top.
- Tap Subscriptions.
- Select the subscription you would like to cancel.
- Tap Cancel Subscription and follow the instructions.
You can also follow Apple's official guide here:
Apple Support – Cancel a subscription
For Android:
- Open the Google Play Store.
- Make sure you are signed in with the Google account used for the subscription.
- Tap your profile picture.
- Select Payments & subscriptions → Subscriptions.
- Select the subscription you would like to cancel.
- Tap Cancel subscription and follow the instructions.
You can also follow Google's official guide here:
Google Play Help – Cancel a subscription
Please note that uninstalling the app does not cancel the subscription. (Google Help)
If you have any trouble finding or cancelling the subscription, please feel free to reply to this email (stores@heaox.com), and we'll be happy to help you.
Contact Us
If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at:
Email:stores@heaox.com
Website:https://heaox.com